Quick answers to the things people ask us most. Don’t see yours? Just reach out.
BrightShineCo is a woman-owned, locally operated cleaning business founded by Destiny, built on nearly a decade of hands-on experience. Our goal is professional, dependable cleaning at prices everyday families can afford. Read our story.
Yes. We’re fully insured, so your home, facility, staff, and belongings are protected, and every team member is background checked.
Yes. We offer allergy-friendly options that use non-toxic, family- and pet-safe cleaners to protect your home and indoor air quality. For businesses, we use high-grade commercial cleaning supplies and disinfectants.
You can request an estimate directly through our website or contact us to discuss your cleaning needs. We may ask questions about your home or business, including square footage, number of rooms, bathrooms, condition of the property, and any additional services you may need.
Yes. We offer a free walkthrough and a free quote with no pressure and no obligation. Same-day quotes are available. Request your free quote.
Every space is different, so we quote based on the size, needs, and lifestyle of your home or business instead of using a one-size-fits-all price. Our pricing is upfront and itemized with no hidden fees or surprises — what you’re quoted is what you pay.
We visit your space, listen to what you need, and assess what it requires. After that you receive a clear, itemized proposal. Once you’re ready, our team arrives on time and fully equipped, and we follow up to make sure you’re happy with the result.
That’s okay. Every home is different.
If we arrive and discover that the condition of the property is significantly different from what was described during booking, the scope or price of the service may need to be adjusted.
We will always communicate with you before performing work that would result in a significant change to the quoted price.
Getting started is easy.
Request an estimate through our website or contact us directly. We’ll gather the information we need, discuss your cleaning needs, and help you find a service and schedule that works for you.
Yes. We offer recurring cleaning options for clients who want to maintain their home or business on a regular schedule.
Depending on your needs, scheduling may be available weekly, biweekly, monthly, or on another agreed-upon schedule.
We will do our best to accommodate requests for a preferred cleaner whenever scheduling allows.
Our goal is to provide consistent service while also maintaining a reliable schedule for our entire client base.
We understand that things happen. If you need to cancel or reschedule, please contact us as soon as possible.
Appointments cancelled or changed with short notice may be subject to our cancellation policy.
We accept the payment methods listed when your appointment is scheduled or included with your invoice.
Payment is generally expected according to the terms provided with your booking.
Absolutely. Cleaning can be a great gift for a new parent, someone moving into a new home, an elderly family member, or simply someone who could use a little extra help.
Contact us and we can help you arrange a cleaning service for someone else.
We want you to be happy with the service you receive. If you have a concern about your cleaning, contact us as soon as possible so we can discuss the issue and determine the best way to address it.
We take client concerns seriously and use feedback to continue improving our services.
A standard cleaning is designed for regular maintenance and keeping your home consistently clean.
A deep cleaning is more detailed and is intended for homes that need additional attention. Depending on the condition of the home, this may include areas that aren’t normally addressed during routine cleaning.
If you’re unsure which service is right for you, we’ll help determine what would make the most sense for your home.
Yes. All of our residential packages can be customized online, and each one includes a free walkthrough before any cleaning begins.
Yes. Wall and ceiling cleaning may be available as an additional service depending on the material and condition.
Some surfaces may require special care, and we will let you know if a particular surface cannot safely be cleaned using our standard methods.
Interior appliance cleaning may be available as an add-on service.
This can include areas such as the inside of an oven, refrigerator, microwave, or other household appliances depending on what you request.
Yes. Interior cabinet cleaning can be added to your service when requested.
We offer carpet refresh services, with pricing beginning at $110 per room.
For heavily soiled carpets, stains, or situations requiring professional extraction or restoration, we may recommend a specialized carpet-cleaning company.
No. You are welcome to be home, but you don’t have to be.
Many of our clients provide access to their home and continue with their day while we work. We simply ask that we have clear instructions for accessing the property before your appointment.
Yes. We understand that pets are part of the family.
We can clean homes with dogs, cats, and other household pets. Please let us know about your pets when scheduling so we can properly prepare for the appointment.
Additional charges may apply for excessive pet hair, odors, or unusually heavy buildup.
Yes, depending on the situation.
Homes with heavy buildup, excessive dirt, smoke residue, strong odors, excessive pet waste, or other unusual conditions may require additional time and specialized cleaning.
Please be honest when describing the condition of your home. This helps us provide the most accurate estimate and make sure we arrive prepared.
We can help with cleaning in some situations, but BrightShineCo is not a professional hoarding remediation or biohazard cleanup company.
If a property requires extensive removal of belongings, hazardous materials, bodily fluids, or specialized remediation, we may recommend a company that specializes in those services.
No. BrightShineCo provides cleaning services, but we do not remove furniture, large amounts of belongings, or unwanted household items.
Please have unwanted belongings, furniture, and personal items removed before your appointment if they need to be out of the way for cleaning.
Yes. BrightShineCo also provides commercial cleaning services for businesses and professional spaces.
Commercial services can be customized based on the size of the property, frequency of service, and cleaning requirements.
No. We don’t require contracts for commercial cleaning. We want you to stay because the service is great — not because you’re locked in.
Yes. We offer night and weekend availability so cleaning never interrupts your business operations.
Office cleaning, restroom cleaning, retail cleaning, property manager turnovers and common areas, and move-in / move-out cleaning for residential and commercial units. See commercial services.
Debris and dust removal from all surfaces, adhesive, paint, and sticker spot removal, cabinet and drawer interior cleaning, detailed wall and baseboard cleaning, bathroom sanitization, and final touch polishing. We handle projects of any size. See the full list.
Yes. Last-minute, same-day, and early check-in accommodations are available, and we sync with your booking calendar so you never have to stress about the clean between guests.
Yes. You get an immediate update when the clean is complete, including alerts on low supplies, damage, or items left behind by guests.
Clearfield is our primary location, and we travel within a 2 hour radius.
A travel fee may apply depending on the distance.
We’re actively growing to new locations daily — stay tuned. To request travel beyond this limit, contact us.
Use our quote form or contact page, call us at (814) 996-9656 for customer service or (814) 318-3745 for scheduling and quotes, or email brightshineco@yahoo.com.
We’re happy to help. Reach out to BrightShineCo and we’ll get back to you as soon as possible.
